What is Ring and Ride?

The freedom to get around independently is a fundamental part of everyday life that most people often take for granted.

For a significant section of the community this freedom is often denied because not all can use or have great difficulty using conventional public transport services.

Ring and Ride was established to help fill this gap by providing a fully accessible, door-to-door bus service for people whose circumstances limit their personal mobility.

What is Ring and Ride?

The Ring and Ride service is a door to door, highly accessible minibus service for people of any age living in one of the seven metropolitan districts for the West Midlands, who have a permanent or temporary mobility impairment, which makes it very difficult or impossible to use conventional bus services.

The service currently operates on Monday to Saturday from 08.00am until 23.00pm.  The service is provided on a ‘first come, first served’ basis, with journeys being booked up to one day in advance.

The purpose of the journeys undertaken by passengers include: shopping for food and other essentials; attending day centres; getting to doctor’s appointments; attending a religious institution; visiting friends and relatives; accessing an entertainment venue.   These are the same sorts of activities that ‘able-bodied’ people use ‘ordinary’ buses for, because they are essential to a reasonable quality of life.

Find Out More

To find out how the service can help you and how to register click on about us.
You can also click on Passengers Voice to listen to how some of  our existing passengers use the service and how it impacts on their lives.

Picture of ring and ride bus

The Mission of Ring and Ride

The mission of Ring and Ride is to improve the quality of life of people of any age living in the West Midlands who find it difficult or impossible to use conventional public transport, by providing an effective and efficient door-to-door, fully accessible bus service.



As a result of a 20% reduction in funding for the Ring and Ride service for the period from April 2014 to March 2015, we regret that we will have to make the following changes to the service from 6th April 2014:

Booking a Trip:

  • We regret that we will no longer be able provide a service on Sundays or on any day that is classed as a Bank Holiday (except Good Friday).
  • Trips will be available on Monday to Saturday from 8am to 11pm.
  • Bookings will be taken the day before you wish to travel (but book on Saturday for trips on Monday).
  • The booking lines will close at 2.30pm, Monday to Saturday, to enable staff to process the bookings.


  • Adult fares for registered users are now £1.00 each way, children 50p, infants no fare.
  • Fares for non-registered passengers accompanying registered users are now £2 each way, children £1, infants no charge.