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Our Contact Centre is experiencing issues taking calls. We are working to resolve this as quickly as possible. You can still contact us using our online form.

Contact us

Our team can help with any Ring and Ride enquiries, including:

  • Service issues
  • Lost property
  • Staff
  • Service updates

For any general travel enquiries, for example questions about your Swift card, please contact the Transport for West Midlands Customer Service Team.

Submit an enquiry online

You can contact us with any general enquiries. We’ll aim to get back to you within 10 working days.

Submit an enquiry

Give us a call

Customer Services

Phone: 0330 053 8141

Monday to Friday, 8am to 6pm
Saturday, 8am to 4pm
Sundays and Bank Holidays, Closed

Please note that calls may be recorded for training purposes.

Please note that we are closed on Monday 29 May. We are open Saturdays as normal during bank holidays

Write to us

Ring and Ride Customer Services
PO Box 9421
B19 3TR