Contact us
Our team can help with any Ring and Ride enquiries, including:
- Service issues
- Lost property
- Staff
- Service updates
For any general travel enquiries, for example questions about your Swift card, please contact the Transport for West Midlands Customer Service Team.
Submit an enquiry online
You can contact us with any general enquiries. We’ll aim to get back to you within 10 working days.
Give us a call
Customer Services
Phone: 0330 053 8141
Monday to Friday, 8am to 6pm
Saturday, 8am to 4pm
Sundays and Bank Holidays, Closed
Please note that calls may be recorded for training purposes.
Please note that we are closed on Monday 29 May. We are open Saturdays as normal during bank holidays
Write to us
Ring and Ride Customer Services
PO Box 9421
Birmingham
B19 3TR