Request a journey
Once you have registered, you can request a Ring and Ride journey.
When do I need to request a journey?
Journey requests need to be received by 2.30pm on the day prior to your preferred journey. Here is a table to help you with when you will need to request a journey.
|If you wish to travel on||Request a journey on|
Where there is a bank holiday Monday please request your journey on the Saturday for travel on Tuesday. For any other bank holiday, details of the booking window will be made available onboard vehicles and online.
Make an online request
You can use the online form to make a journey request for either:
- on behalf of someone else
- on behalf of a group
Requesting a journey online does not guarantee you a journey – but we will do our best to accommodate your request.
Requests need to be received by 2.30pm on the day prior to your desired journey. We will then e-mail you to confirm your journey as soon as possible.
Where there is a bank holiday Monday please book on the Saturday for travel on Tuesday. For any other bank holiday, details of the booking window will be made available onboard vehicles and online.
Make a telephone booking
Book your journey by calling our friendly customer services team.
Phone: 0330 053 8141
Monday to Friday, 8am to 6pm
Saturday, 8am to 4pm
Sundays and Bank Holidays, Closed
Please note that calls may be recorded for training purposes.